As one of the key challenges for 2021, ISTMA member TECOS (Slovenia) enrolled in the process of obtaining the ISO 9001 standard in the end of 2020, being successfully completed in June 2021.
"We believe that implementing ISO 9001, by standardizing product design, measurement, simulation, prototyping and manufacturing processes, provides additional security for our customers," said TECOS Director Dr. Aleš Hančič. ISO 9001 provides clients with a clear focus on ensuring all eight principles of quality management:
- customer focus,
- employee involvement,
- process approach,
- a systematic approach to management,
- continuous improvement,
- fact-based decision-making,
- mutually beneficial relationships with suppliers.
Through the process of obtaining a globally valid quality management system standard, TECOS has upgraded moral commitment to quality service delivery and it has thus completed a step towards formally ensuring the highest quality standards in the field of engineering services.